Privacy & Data Retention Policy
At The Wood Tag, your privacy and trust are of the utmost importance to us. We are committed to protecting your personal information and ensuring transparency in how it is collected, used, and stored.
Information We Collect
We collect personal details such as your name, email address, phone number, billing and shipping address, and payment information solely for the purpose of:
- Processing and fulfilling your orders,
- Providing updates or customer support, and
- Improving your shopping experience.
Data Storage & Security
All customer data is stored securely using encrypted systems. We do not share, sell, or rent your personal information to third parties.
Data is only shared with trusted partners—such as courier services—strictly for delivery and order processing purposes. Payment transactions are processed through secure payment gateways, and The Wood Tag does not store or have access to sensitive financial information like credit or debit card details.
Data Retention & Deletion
Your data is retained only as long as necessary to complete transactions, maintain order history, and comply with legal requirements. You may request data updates or deletion at any time by contacting our support team at hello@woodtag.com.
Marketing & Communications
With your consent, we may use your contact information to share updates, promotions, or brand stories from WOODUWA and MISTERWOOD.
You may unsubscribe from these communications at any time. Customer reviews or testimonials shared voluntarily may be used for marketing or promotional purposes.
By shopping with The Wood Tag, you acknowledge and agree to this Privacy & Data Retention Policy.
For further assistance, please contact us at hello@woodtag.com or WhatsApp +233 24 535 3299.